In these days of ‘dot com’, ‘e’, global business is the order of the day through websites and domain names. From Electronic Data Interchange (EDI) to e-commerce, a revolutionary change has been seen. EDI is now outdated. The growth of the internet has created the potential vision of e-commerce. There is nothing new in this term, only a new medium and dimension, a sub set of e-business using electroic means. Recently, there has been a substantial hype created with the emergence of e-commerce, the cutting edge technology of business, a new paradigm, a buzzword in business communication.
E-Commerce is to be viewed as business but not as a technology issue. it is still a commerce and still about human beings. Customers are still customers and business merchants want people at their end.